Terms & Conditions

1. About FORMA

FORMA is a private Pilates practice operated by two independent instructors.

While we work under one shared brand, each of us operates as an individual sole proprietor.
When you book a session, you are working directly with the instructor leading that session.

You are welcome to book with either of us at any time, and we may occasionally coordinate schedules or cover sessions for one another when needed.

2. Our Sessions

We offer:

  • Introductory sessions

  • Single sessions

  • 4-session packages (over 4 weeks)

  • 8-session packages (over 4 weeks)

All sessions are private and tailored to you.
We work across different Pilates equipment, including reformer, chair, tower, mat, and small props.

3. Booking & Payment

Sessions are booked in advance and confirmed once payment is received.

  • Payment is made via bank transfer based on invoice

  • Packages are paid in full before the first session

  • A regular weekly time is recommended to keep consistency, but this can remain flexible where needed

4. Package Structure

Packages are designed to support regular, consistent practice.

  • Packages are valid for 4 weeks from your first session

  • When possible, we keep a consistent weekly slot for you

  • Adjustments can be made depending on availability

If you have upcoming travel or time away, just let us know in advance — we’ll make sure your sessions can continue smoothly around it.

5. Cancellations & Scheduling

We keep the structure simple and respectful of both your time and ours.

  • Sessions can be cancelled or rescheduled with at least 24 hours’ notice

  • Late cancellations are counted as used sessions

  • Missed sessions (no-shows) are also counted as used

When you cancel on time, we’ll always do our best to find another slot for you within the same week where possible.

If we ever need to cancel, your session will be rescheduled and your package extended so nothing is lost.

6. Absence & Holidays

If you’re planning time away, simply let us know in advance — we’ll extend your package so everything stays aligned with your schedule.

If we are away or the studio is closed, your sessions will naturally continue afterward, with no loss of value.

7. Your Health & Responsibility

Before your first session, you’ll complete a short health intake form.

We rely on you to share anything relevant that may affect your training, including injuries, medical conditions, or recent changes in your health.

If something doesn’t feel right during a session, you are always encouraged to stop and communicate.

We may also pause or adjust a session if something appears unsafe — your wellbeing always comes first.

8. Medical Considerations

If you have a medical condition, are recovering from injury or surgery, or are unsure about your readiness for exercise, we strongly recommend seeking guidance from a qualified healthcare professional before starting.

We are not medical professionals, and we do not assess medical fitness for exercise.

9. Hands-On Guidance

Pilates is a precise practice, and we may use hands-on guidance to support alignment and help you move more effectively.

By attending sessions, you consent to this type of contact.
If you prefer not to be touched, simply let us know — this can be adjusted at any time.

10. Safety & Studio Etiquette

To keep the space calm, clean, and safe for everyone:

  • Grip socks are recommended

  • Outdoor shoes are not allowed in the studio area

  • Equipment should be used with care

  • Phones are best kept aside during sessions

We may refuse or stop a session if behaviour or conditions make it unsafe to continue.

11. Responsibility & Participation

By attending sessions, you acknowledge that:

  • You are participating voluntarily

  • You take responsibility for your own body and limits

  • You will follow instructions and communicate openly

  • You understand that physical exercise carries inherent risks

You are always free to pause or stop any movement or session.

12. Liability

To the fullest extent permitted under the laws of Luxembourg:

By booking or attending a session, you agree to:

  • Assume full responsibility for any risks associated with participation

  • Waive and release FORMA – Private Pilates Practice, its instructors, and any associated representatives from liability for injuries or losses arising from the ordinary risks of Pilates and physical exercise

This includes, but is not limited to:

  • Muscle soreness or strain

  • Minor injuries

  • Fatigue or physical discomfort

Nothing in these Terms excludes liability where such exclusion is not permitted by law.

13. Instructor Structure

While FORMA operates as a shared practice, each instructor remains independently responsible for the sessions they deliver.

You may train with one or both of us, and we may occasionally coordinate schedules or cover sessions when needed.

Responsibility for each session lies with the instructor leading that session.

14. Refunds & Transfers

  • All sessions and packages are non-refundable

  • Sessions are non-transferable unless agreed otherwise

  • Unused sessions expire after the validity period unless extended in advance

15. Privacy

We only collect the information needed to run your sessions smoothly — such as contact details and relevant health notes.

Your data is handled in accordance with the General Data Protection Regulation and is never shared unnecessarily.

16. Final Notes

These Terms are governed by the laws of Luxembourg.